You will see a preview on the right of the page of how it will look like on your website. On the next page, you can change the default language and change the greeting that people will see before deciding to chat on your website.

It briefly explains what the customer chat plugin does. Step 4: Set up Customer chat language & greetingĪ dialogue box will appear introducing the Customer chat plugin. Scroll down the page until you see the Add Messenger to your Website section. Step 3: Go to the Add Messenger to your website section Step 2: Open Messaging under Page SettingsĬlick the Settings tab on your Facebook page and navigate to the Messaging section where you can start setting up the Messenger for your website. If you already have one, login and open your Facebook page. If you don't have a Facebook page, create one here. You need to have a Facebook page so you can add Facebook Customer Chat. Set up Facebook Customer Chat Step 1: Open your Facebook page For other options check out our help guide here. Something to Consider: We have recently found that having Facebook Live Chat enabled on your website can affect your Google pagespeed insights score so is something to consider when choosing which Live Chat you want to enable on your website. In this support guide, we will walk you through how to easily integrate the Facebook Customer Chat plugin to your website. To get more information about this plugin, follow this link. It is a great live chat solution for your web pages. This plugin loads recent chat history between the customer and your business on, in the Messenger application, or in the customer chat plugin on your website, which means that you can continue interacting with customers even after they have left your website. Facebook Messenger Live Chat can be embedded onto your website via an HTML code. Facebook launched the Messenger customer chat plugin which allows people to interact with businesses directly on their websites.

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